Equal Opportunity Charter

Everyone has a part to play in ensuring equality of opportunity. At Inclusion Junction, a positive and practical approach to equality and fair treatment is central to everything we do - it is the foundation of our work, not a footnote to it.

What You Can Expect from Inclusion Junction

As a participant or client of Inclusion Junction, you can expect:

A high quality, practical, and engaging learning experience

To be treated with fairness, courtesy, and respect at all times

Equal opportunity to participate, contribute, and benefit from our programmes

Access to advice, guidance, and support to ensure your learning needs are met

A safe and inclusive learning environment where all participants feel able to contribute

Clear and timely information about your session, including any follow-up resources

To have any issues, suggestions, or concerns listened to and responded to appropriately

Reasonable adjustments to be considered where you have a disability or other access need - please let us know in advance wherever possible

What We Ask of You

In turn, as a participant or client of Inclusion Junction, we ask that you:

Engage fully and openly with the programme

Treat fellow participants and the facilitator with courtesy and respect

Share any relevant information that will help us meet your learning needs, including any access requirements

Contribute to a positive and inclusive environment for all participants

Raise any concerns or suggestions through the appropriate process, as outlined below

Complaints and Feedback

If you have a concern or wish to make a formal complaint, please refer to our Complaints Policy. You can contact us directly at:

We take all feedback seriously and will respond promptly and fairly.

Policy Approval

Approved by

Rani Dhanda, Director, Inclusion Junction