People Leadership Support for Team Leaders and Managers
Helping leaders manage people confidently, fairly, and without constant firefighting
When leaders know how to lead people well, people stay. Conversations improve, trust grows, and teams perform better.
We work with SME leaders and managers to strengthen everyday people leadership. The focus is on how leaders communicate expectations, address issues early, and lead fairly in real situations that matter.
Our work is practical and behaviour-led. While CPD-accredited, it is not about theory or jargon. It is about giving leaders the confidence to manage people, handle difference, and create cultures that hold under pressure.
Staff turnover is a real financial risk
Replacing an employee typically costs between 3 and 6 months of salary once recruitment, on-boarding, lost productivity, and management time are taken into account.
These costs are rarely visible on paper, but they are felt quickly in:
Disrupted teams
Lost productivity
Knowledge loss
Management time & administration
Example
Average annual salary: £30,000 per person
Estimated replacement cost: £7,5000 - £15,000.
This is why people leadership is not a 'soft' issue.
It is a commercial one.
It is a commercial one.
Why People Leadership Matters
- People rarely leave organisations. They leave poor leadership.
- Employees consistently rate the quality of their manager and day-to-day working relationships as more important than pay alone. When leadership is unclear, inconsistent, or avoidant, people disengage or start looking elsewhere.
- In Scotland, a significant proportion of workers report that their job negatively affects their mental health, increasing the likelihood of turnover. Many employees who leave do so not just for pay, but for better leadership.
When leaders manage people well, organisations retain talent, reduce disruption, and build teams that perform under pressure.
All too often, team leaders are promoted because they are good at their role, but are left to work out people leadership as they go.
They are expected to manage performance, handle conflict, and keep teams motivated, often without clear support or confidence in how to do this well.
They sit at a crucial middle layer between senior management and staff.
When leadership confidence is missing at this level, the impact is felt quickly:
miscommunication, low morale, and lost productivity.
When leadership confidence is missing at this level, the impact is felt quickly:
miscommunication, low morale, and lost productivity.
This is where people leadership makes the biggest difference.
What Strong People Leadership Changes
Strong people leadership shows up quickly in how teams operate.
Leaders who communicate clearly and lead fairly see better decision-making, stronger performance, and fewer day-to-day issues escalating.
When people feel listened to and treated consistently, engagement improves and retention stabilises. Teams collaborate more effectively, challenge ideas constructively, and spend less time managing conflict.
Most importantly, confident people leadership delivers measurable business impact. Fewer disruptions, less turnover, and more time spent moving the organisation forward rather than firefighting people issues.
This is not about training for its own sake.
It is about leadership behaviour that holds in real working conditions.
It is about leadership behaviour that holds in real working conditions.
We support SME leaders to strengthen everyday people leadership, so teams are led with clarity, confidence, and fairness.
This work focuses on how leaders show up in real situations, not abstract ideals or one-off training.
What Leaders Learn to Do Differently
- Build trust quickly by leading conversations that are clear, consistent, and fair
- Develop people, not just manage problems, through confident feedback and expectation-setting
- Communicate with clarity, reducing miscommunication and day-to-day friction
What leaders notice after working with me
"I’ve just won a major contract because I was able to lead conversations with greater confidence and cultural awareness following our work together."
Director,
Lindsay Macpherson, The Caring Way, Australia
"Working with Rani strengthened my confidence as a people manager and improved how I handle communication, difference, and team dynamics. Her practical guidance translated directly into better day-to-day leadership and a more stable, engaged team.
Operations Manager
Abi Jabbar, David Cargill House, Scotland
Working with Rani helped me reflect more clearly on my leadership approach and how team dynamics shape outcomes. Her ability to surface lived experience in a practical, grounded way supported honest conversations about barriers and responsibility. Those discussions have directly influenced how I lead, make decisions, and work with others.
CEO
Anji Sandhu, PCOS Buddy
Creator, PCOS Workplace Pledge and Care Index
Creator, PCOS Workplace Pledge and Care Index
Rani’s consultation helped me approach complex people and leadership issues with far more confidence and clarity. Her practical guidance strengthened how I lead conversations, make decisions, and support others in my role. I would recommend Rani to leaders who want thoughtful, grounded support in managing people and sensitive issues well
CEO
Daljit Singh, Hibs Community Foundation
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Start a Conversation
We'd love to hear from you. Connect with us through any of these channels:
hello@inclusionjunction.com
Postal Address
Inclusion Junction
Suite 139342
PO Box 7169
Poole BH15 9EL
